Shipping Policy

Last Updated: March 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipping of products purchased from ostravlice.site. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure transparency and fairness while providing maximum legal protection to ostravlice.site.

Scope and Applicability

This policy applies to all orders placed through the ostravlice.site website and is applicable to all users who purchase products from our site. It is governed by the laws of the Czech Republic.

Definitions

  • “User”: Any individual or entity that places an order through ostravlice.site.
  • “Order”: A request made by a User to purchase products from ostravlice.site.
  • “Shipping”: The process of delivering purchased products to the User's designated address.

Main Policy Content

1. Shipping Methods

ostravlice.site offers various shipping methods to accommodate the needs of our Users. The available shipping options will be presented at the time of checkout. Users may select their preferred shipping method based on cost and delivery time.

2. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the products, and the delivery location. All shipping costs will be clearly displayed during the checkout process before the User confirms their order.

3. Delivery Times

Estimated delivery times will be provided at the time of checkout. While we strive to meet these estimates, ostravlice.site does not guarantee delivery dates and is not liable for any delays caused by third-party shipping carriers or unforeseen circumstances.

4. Order Processing

Orders will be processed within [insert processing time, e.g., 1-3 business days] after payment confirmation. Users will receive a confirmation email once their order has been processed and shipped.

5. International Shipping

For Users outside the Czech Republic, additional customs duties and taxes may apply. These charges are the responsibility of the User and are not included in the product price or shipping costs. Users are encouraged to check with their local customs office for more information.

6. Risk of Loss

All items purchased from ostravlice.site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the User upon our delivery to the carrier.

User Rights and Obligations

Users are responsible for providing accurate shipping information. ostravlice.site is not liable for any delays or issues arising from incorrect or incomplete addresses provided by Users. Users have the right to contact ostravlice.site for inquiries regarding their orders and shipping status.

Limitations and Disclaimers

ostravlice.site shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits, data, or use. In no event shall ostravlice.site’s liability exceed the total amount paid by the User for the order in question.

Data Protection/Security

All shipping information provided by Users will be handled in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect Users' personal data during the shipping process.

Changes to Policy

ostravlice.site reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the ostravlice.site website. Users are encouraged to review this policy periodically for updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: ostravlice.site
  • Phone: +4207258256911
  • Email: [email protected]
  • Address: Rustonka Office Centre, Sokolovská 115b, Floor 5, Office 23, 18600 Prague, Czech Republic

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.